Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Timelines

Your bouquet must be received within 3 days of the event. We strongly recommend over night or next day delivery service through a courier like UPS.

We have had mixed results with Canada Post with items being delivered outside of their indicated timeframe.

Before shipping

Keep your bouquet in fresh water, cut the stems on an angle to increase water absorption. Remove ribbons, if tape or wire is not easily removable and may damage the flowers, leave it as is. If you have wire internal to the stems of the flower, or providing support to the stems, leave it as is.

Keep your flowers in a cool climate controlled area. Do not put your flowers in the fridge, floral fridges have different settings compared to household fridges which can irreparably damage your bouquet.

DO NOT include any breakable, valuable or items other than your bouquet flowers/greenery. We are not responsible for anything lost or broken in transit.

When you are ready to ship, dry off the stems of your bouquet. Wet a paper towel and wrap it around the cut ends only. Use a plastic bag or ziploc with tape or elastics to secure the wet paper towel at the cut ends of the bouquet. You do not want water going to your blooms, as this may cause rot or mold.

Packing your bouquet

In a large cardboard box, indicate that there are flowers and the contents are fragile. Indicate with arrows which side is up.

With your box open, layer crumpled paper, packing peanuts or other soft packing materials at the bottom of your box.

Wrap your bouquet in layers of paper or bubble wrap. Then lay your wrapped bouquet on the soft packing materials.

If you are shipping in the summer, adding a frozen gel pack taped and secured to the side of your box where the stems are can be helpful. DO NOT put ice in the box, and do not put frozen items near the blooms. This will cause damage and rot.

Finally, and layers of soft packing materials on top of your wrapped bouquet and seal the box. At the end of this process, your flowers should be pointing up in the same direction of your labelled box, with the stems, wrapped in a damp paper towel and plastic, at the bottom of your box.